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When Things Go Wrong

March 5, 2012

There may come a time when you discover something wrong with the house and you may be upset or disappointed with your home inspection. There are some things we’d like you to keep in mind.

Intermittent or concealed problems

some problems can only be discovered by living in a house. They cannot be discovered during the few hours of a home inspection. For example, some shower stalls a leak when people are in the shower, but do not leak when you simply turn on the tap. Some roofs and basements only leak when specific conditions exist. Some problems will only be discovered when carpets are lifted, furniture is moved or finishes are removed

no clues

these problems may have existed at the time of the inspection, but there were no clues are inspections are based on the past performance of the house. If there are no clues of a past problem, it is unfair to assume we should foresee a future problem.

We always miss some minor things

some say we are inconsistent because our reports identify some minor problems but not others. The minor problems that identified were discovered while looking for more significant problems. We note them simply as a courtesy. The intent of the inspection is not defined a $200 problems; it is to find the $2000 problems. These are the things that affect people’s decisions to purchase.

Contractor’s advice

a common source of dissatisfaction with home inspectors comes from comments made by contractors. Contractor’s opinions often differ from ours. Don’t be surprised when three rumors all say the roof needs replacement, when we said that the roof would last a few more years with some minor repairs.

Last man in theory

while our device represents the most prudent thing to do, many contractors are reluctant to undertake these repairs. This is because of the last man in theory. The contractor fears that he if he is the last person to work on the roof, he will get blamed if the roof leaks, regardless of whether or not the roof leak is his fault. Consequently, he won’t want to do a minor repair with high liability, when he could read through the entire house for more money and reduce the likelihood of a callback. This is understandable.

Most recent advice is best

there is more to the last man in theory. It suggests that it is human nature for homeowners to believe the last bit of expert advice they receive, even if it is contrary to previous advice. As home inspectors, we unfortunately find ourselves in the position of first man in an consequently it is our device it is often disbelieved.

Why didn’t we see it?

Contractors may say, I can’t believe you had this house inspected, and they didn’t find this problem. There are several reasons for these apparent oversights:

Conditions during inspection

it is difficult for homeowners to remember the circumstances in the house at the time of the inspection. Homeowners seldom remember that it was snowing, there was storage everywhere or that the furnace could not be turned on because the air conditioning was operating, etc.. It’s impossible for contractors to know what the circumstances were when the inspection was performed.

The wisdom of hind sight

when the problem manifests itself, it is very easy to have 2020 hindsight. Anybody can say that the basement is wet when there is 2 inches of water on the floor. Addicting the problem is a different story.

A long look

if we spent half an hour under the kitchen sink or 45 min. disassembling the furnace, we’d find more problems, too. Unfortunately, the inspection would take several days would cost considerably more.

Were generalists

we are generalists; we are not specialists. The heating contractor may indeed have more heating expertise than we do. This is because we are expected to have heating expertise and plumbing expertise, structural experience, electrical experience, etc.

An invasive look

problems often become apparent when carpets or plaster are removed, when fixtures or cabinets are pulled out, and so on. A home inspection is a visual examination. We don’t perform invasive or destructive tests.

Not insurance

in conclusion, a home inspection is designed to better your odds. It is not designed to illuminate all risk. For that reason it home inspection should not be considered an insurance policy. The premium leather insurance company would have to charge for policy with no deductible, no limit and in and definite policy. Would be considerably more than the fee we charge. It would also not include the value added by the inspection.

We hope this is food for thought

 

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Preferred Home Inspections Service Area:

Delaware: New Castle County, Kent County. Delaware.
  • Wilmington, DE
  • New Castle, DE
  • Newark, DE
  • Greenville, DE
  • Hockessin, DE
Pennsylvania: Southern Chester County and Delaware County. Pennsylvania.
  • Kennett Square, PA
  • West Chester, PA
  • Chadds Ford, PA
  • Boothwyn, PA
  • Garnett Valley, PA